• Please see our 'Important information' section for T&C's.
  • We can now take card payments.

Update to T&C's

Due to recent events, we have decided to update our deposit policy. Previously, the deposit of £50 would be non-refundable and deducted from the overall cost. Now, the deposit is REFUNDABLE however, does NOT come off of the total cost of your order. Your deposit will be refunded if:

You give no less than 20.1 weeks notice of intention to cancel your order with Memorable Decorations LTD. 

or

both of the following apply:

No damages of any products whilst under your care

No loss of any products whilst under your care

 

Please allow up to 7 working days for any refunds to be applied. Please download our T&C's below for full information.


Memorable Opening Hours:

Monday to Friday:

09:00 - 17:00

Saturday:

09:00 - 16:00

Sunday:

11:00 - 16:00

Bank Holidays are Sunday hours!

Times may differ on event days!


Our process:

Our process is as simple as we can make it. 

Step 1: Initial consultation where you tell us all the details;  Your contact details, the event date & location and if possible, the timings. You then continue by telling us what you expect for your decor and we work with you to make sure we can either provide exactly what you want or work to a solution that you are more than happy with. 

Step 2: We draw up an invoice and email it to you. If you are happy with the cost, you pay the deposit of JUST £50 to confirm your date. *Please note* the £50 deposit confirms your date not the order. This means you can change your order at any time up to 8 weeks prior to your event.

Step 3: If you wish, we can have a second consultation closer to the event to check everything is as it should be and if you want to make any changes or are happy with your order. 

Step 4: (May be step 3 if second consultation is not require) Final balance payment is required no later than 8 weeks prior to your event. 

Step 5: 4-6 weeks before your event, (if required) we will meet at the venue to discuss your decor set up. If you have for example, just chair covers and/or sashes, no venue meet is required. 

Step 6: You relax and be assured that your venue decor will be exactly how you want it. 

Step 7: 1-2 weeks after your event, we will catch up with you via email to make sure you was happy with our work and ask you to leave a review on google for us. 


Memorable Decorations LTD reviews

At Memorable Decorations LTD, we use google for our review process. This way, those who look for anything wedding related can see our reviews when they look for our company on google. We like to centralise our reviews to make it easier for all our customers instead of writing multiple reviews on multiple platforms (although this option is available if you choose). Please Click the link below to leave a review. 


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